eOption review
2-star brokerage firm rating

eOption Review




eOption Review: Commissions, Fees, and Minimum Deposit


InvestmentsCommissions
Stocks and ETFs $3
Options $3 + $0.10 per contract
Option Exercise and Assignment $9
Foreign Stocks $39 (order must be placed with a broker)
Extended Hours Trading $25 for up to 5,000 shares, $0.003 per share for over 5,000 shares
Mutual funds $14.95
Listed Bonds first 25 bonds - $5 per bond, each additional bond - $3 per bond, minimum - $39

Investments stocks, options, mutual funds, bonds, foreign stocks, ETFs
eOption minimum deposit to open account $0 for US; $5,000 for international accounts
FeeseOption fees


eOption Account Application

A new account application for individual, joint, or IRA accounts takes 15-20 minutes to complete. The forms have more questions and screens than with most other brokers. We don't remember seeing questions like "What's your tax rate?" or "Banking references" at the other firms.

You will be offered six money sweep options for your cash, some of which are the California Daily Tax-Free Income Fund and the Daily Income Fund U.S. Government Portfolio, Retail Class. The names look good, but seeing a summary of their rates and fees would be much more helpful.

At the end, the complete form is displayed in a tiny window for a final review, and as a result it's very hard to read. eOption utilizes an electronic signature, so there is no need to mail the application. Shortly after the application is complete, you'll get two emails: one contains the account number, which will be your user name - it is impossible to remember. The other contains a very convoluted initial password. After a bunch of frustrating attempts to login, we had to contact customer service for help. Their reply was that there is replication gap (the time between when your account is created and when you first are able to log in): it would be nice to let new customers know that up front. In about two hours we were finally able to log into the website.

While other brokerage firms combine new account setup with funding setup, eOption decided to hide funding information from its customers. After going through the whole menu looking for an ACH setup screen, we finally found some information on the FAQ page. As it turns out, in order to utilize ACH, you must complete and mail an Authorization for Electronic Transfer form along with a voided check or bank letter. From the receipt of your Authorization form, ACH activation may take up to 10 business days. So much for the benefit of not having to mail in any account setup forms.


eOption.com Website/Trading Platform/Tools Review

eOption review

The home page of eOption.com looks fine. But after you log into the eOption.com website, it looks the least professional of all brokerage firms we reviewed. The design is crude and seems almost half-finished: there are missing spaces between words (even between your last and first name!) and between words and numbers, there are odd dates, and huge empty blocks on the pages. The login screen doesn't provide that must-have "Forgot your user name/password?" link, and it too looks like a work in progress. All this doesn't inspire much confidence in the company.


eOption Review: Pros


  • Very low commissions
  • Great margin rates
  • Dividend reinvestment plan


eOption Review: Cons


  • Very expensive extended hours trading commissions
  • Limited trading tools and charts
  • Limited research
  • Slow and painful ACH setup process
  • $15 IRA setup and $25 annual IRA fees
  • $50 annual inactivity fee, if less than two trades in the past 12 months or less than $10,000 in credit or debit balances


eOption Review: Summary


eOption is a discount online brokerage firm with some of the lowest commissions in the industry. Stock and ETF trades are just $3 per trade. Unfortunately, extended hours trades are extremely expensive, and start at a hefty $25, which is a deal-breaker for many investors.

As the name suggests, eOption's primary focus is on options traders. Options commissions are some of the best ($3 ticket charge plus $0.10 per contract) and simple options trading is implemented well. But there are some issues that need to be worked out with complex options trading.

New account setup takes a while and often involves calling customer service. If you are like most other investors want to transfer money through ACH, you will have to mail the Authorization form and wait for around 10 business days for the activation of ACH. Prospective clients will need a lot of patience before they can start trading with eOption.

The firm offers live streaming quotes for free. Their web-based trading, which is very basic, is also free. Third-party trading platforms come with an additional fee. There is $50 annual inactivity fee for accounts with less than two trades in the past 12 months or less than $10,000 in credit or debit balances. The company also introduced $15 IRA setup and $25 annual IRA fees.

eOption has been given the third lowest ranking in Barron's magazine annual broker survey in 2013. It got horrible results in all categories except Costs.

Low commissions come at a cost: eOption's functionality is crude and basic, and desperately needs to be upgraded. Its customer service is spotty at best. We recommend eOption only for very self-reliant and adventurous options traders. For everybody else, especially Beginners and Active Traders there are better and safer online brokerage companies.


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eOption Reviewed by Brokerage Review on . Reviewed by Editor and eOption customers. Rating: 3


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