ChoiceTrade mobile stock trading apps for smartphones: iPhone, Android and Blackberry
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I am unable to update my ChoiceTrade Mobile Application for BlackBerry. What do I do?
If you are having trouble downloading or installing the BlackBerry application, or while updating, verify if the application is currently installed. If it is already installed, then remove that application and download it again from http://www.choicetrade.com/mobile using your mobile browser.
Is the mobile application free?
The ChoiceTrade Mobile Application is free for ChoiceTrade users. Trades are charged as applicable - see our commissions page.
Will ChoiceTrade Mobile work on my device?
When you visit http://www.choicetrade.com/mobile from your mobile browser, your device model will be detected automatically. Otherwise, you will receive a message noting that the application does not support your device at this time.
The mobile application does not download. What do I do?
Please visit http://www.choicetrade.com/mobile from your device. If the mobile is not supported, then report the error along with your mobile model and wireless provider to us.
How secure is my information with ChoiceTrade Mobile?
ChoiceTrade Mobile does not store your password or any other information in the device. You could logout and re-login as needed like a web based application.
The application downloaded properly, but is showing an error now. What do I do?
Report the error along with your mobile model and wireless provider to service@choicetrade.com
As a ChoiceTrade customer, do I have access to live data through ChoiceTrade Mobile?
The ChoiceTrade Mobile Application is currently limited to accounts enabled for real-time quotes.
I'm receiving timeout errors. What do I do?
Timeout errors are often attributable to a "temporary fault" to the server such as poor data connection or poor signal. If such a problem persists, contact our help team at service@choicetrade.com
Where do I go to download the application?
Visit http://www.choicetrade.com/mobile on your mobile browser and follow the download instructions specific for your device.
Which mobile devices do you support?
The ChoiceTrade Mobile Application is currently supported on BlackBerry devices. We are also actively developing the Mobile trading applications for iPhone and Windows Mobiles devices.
Is streaming data available on the Mobile Application?
Streaming data is not supported with this release. Streaming data will be integrated in future releases. Please contact our help team for more information.
How does order confirmation work on ChoiceTrade Mobile?
Trades placed via ChoiceTrade Mobile are sent to the ChoiceTrade back end via an API (Application Programming Interface). Status of executed orders can be checked by viewing "Positions" or "View Orders".
Can I trade multiple accounts using ChoiceTrade Mobile?
Yes. ChoiceTrade Mobile app supports multiple linked account. Login with your parent account and accessed with child account(s).
The mobile application does not download on my BlackBerry. What do I do?
Please make sure that the 'Browser Emulation Mode' is set to BlackBerry and not to Internet Explorer, Firefox, or another browser. You can check this by looking into Browser −> Options −> Browser Configuration −> Emulation Mode.
I downloaded the application, but I am unable to see the icon.
Once the application is downloaded, the icon should appear in the "Downloads" or "Applications" folder depending on the theme provided by your carrier. In the case of devices running on 4.6 and 4.7 OS, any new application that is installed will be available in the Downloads folder. You will be able to find your Downloads or Applications folder on the BlackBerry Home screen.
How do I find the OS version of my BlackBerry device?
Click on "Options" and go to the "About" page to find your device information.
Alternatively, the OS of your device can be obtained by typing the auto text "myver" and pressing space in any of the BlackBerry applications like mail, texting or notes.
What do I do if the download link is not visible on the download page?
If you have visited the download page already, the BlackBerry browser might have cached the page. Try to refresh the page once again by clicking on "Menu" and then "Refresh." You should now be able to view the download link.
Please note: If this is the first time you are visiting the page, please send us the OS version of your device. The version is available in Options > About.
My Application exits when trying to upgrade to newer version.
When the Application asks for an automatic update, click on "OK" and the app will exit. On some BlackBerry devices, if the browser was already active, it is generally not automatically opened. You might need to click on the browser from the BlackBerry Home screen. The browser should have already opened the download link.
Alternatively, you can delete your existing Application and download from http://www.choicetrade.com/mobile.
How do I download the ChoiceTrade Mobile Application to my BlackBerry?
Visit www.choicetrade.com/mobile from your BB browser and follow these instructions:
Sign off on the user agreement.
Click on 'Download BlackBerry'.
You can view the 'Description page'.
The Application successfully downloads.
Now that I have downloaded the Application, how do I run it?
The Application may have been downloaded to the 'Applications' or 'Downloads' folder for your device. Click on the ChoiceTrade Mobile logo to run the Application.
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