How to Cancel a J.P. Morgan Chase Brokerage Account
Have J.P. Morgan Chase’s brokerage services left you disappointed? If so, you may be ready to close your
account and move to another firm. We’re going to show you how to do that and give you some alternatives, too.
Step One: Liquidate Your Holdings
Whether you’re closing a taxable account or an IRA, the first thing you’ll want to do is sell the securities in the account. Depending on what you’re selling, the trade may take a business day to settle. Once that happens, the cash proceeds will be available for withdrawal.
You can enter your sell orders on the broker’s website or mobile app. You can also call in and place your orders over the phone, although representative-assisted trades generally carry a $20 or $25 fee, depending on the investment.
Step Two: Transfer Cash
Once your trades have settled, it’s time to move the cash to a linked bank account. Before placing your sell orders, you may want to confirm that the account you plan to send the money to is already linked to your brokerage account.
To verify the deposit accounts that are connected to your Chase account, click on Pay & transfer at the top of the website, then select Transfer money and go to External accounts. On the new page, you can add a new bank account if you need to.
Once you have the correct bank account linked, click on the Schedule transfer link that appears on the Transfer money page. This is where you’ll specify the amount and transfer date. You can choose a future date if you want. If you’re planning to close your account for good, you’ll want to transfer out the entire balance.
If your external deposit account is a Chase Bank account, the transfer can be completed immediately or on the scheduled transfer date.
Besides the ACH network, J.P. Morgan Chase customers can also send funds by wire. This option costs $25 unless the wire qualifies as an internal transfer.
Step Three: Contact Chase
Once your account has a $0 balance, it’s time to contact Chase and request that the account be closed. There are a couple of methods you can choose from. The first is to send a secure message through the website. The messaging system will be found in the pop-out vertical menu on the left-hand side of the website. Just click on the three horizontal bars in the top-left corner and then select Secure Messages.
You can also call J.P. Morgan Chase at (800) 392-5749 and request the closure of your account.
If you’re closing an IRA, there is a $75 fee. This is J.P. Morgan Chase’s fee. Keep in mind that there
could be additional charges imposed by the Internal Revenue Service, depending on the IRA type,
your age, and the age of the account. For further assistance, contact a tax professional.
Best Brokers
There are several brokerage firms that clearly outshine J.P. Morgan Chase. If you’re trading options,
Robinhood has very strong pricing ($0). Charles Schwab has a browser-based platform (with $0 commissions), and
a desktop platform as well.
Transfer a J.P. Morgan Account to Another Broker
You can also transfer your existing Chase investment account to another brokerage firm without needing to
sell anything first.
Updated on 4/7/2026.
Chad Morris is a financial writer with more than 20 years experience
as both an English teacher and an avid trader. When he isn’t writing
expert content for Brokerage-Review.com, Chad can usually be found
managing his portfolio or building a new home computer.
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