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Acorns International Availability for Non-U.S. Citizens
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Acorns For Non-U.S. Residents
Acorns is a brokerage that does NOT allow account sign-ups from people who live outside the United States
(this includes EU nationals and expatriates).
Alternatives to Acorns For Non-U.S. Residents
If you are not a U.S. citizen, you can still buy and sell stocks and other securities that trade on U.S.
exchanges. You simply need to open a brokerage account with Zackstrade.
Free Zackstrade Account
Visit ZacksTrade Website
Acorns Available Countries
The list of countries where Acorns operates includes only the United States of America. Acorns is not offered
in Europe or in any location outside the U.S.
Acorns Complaints
Thinking about opening an investment account with Acorns? A number of current and former users have raised various concerns about the company. We looked into these issues, and below is a summary of what we found:
Acorns’ Software Doesn’t Always Perform Round-Ups
The core of Acorns’ service is its round-up feature. When users make purchases with debit or credit cards, the amount is rounded up to the next dollar, and the spare change is transferred into an Acorns account. Some users report that this feature does not always work as intended. Acorns suggests unlinking and re-linking the card after 72 hours, but this step does not always resolve the issue.
Users who did not receive round-ups have stated that Acorns still charged the monthly subscription fee, even though that fee is meant to cover the round-up service.
One customer stated that a single round-up event caused multiple withdrawals from the connected bank account.
Problems with the Monthly Fee
Some users say they were not clearly informed about the company’s fee, or that the app they installed did not display any pricing details. Acorns does charge a monthly subscription (ranging from $1 to $3), and this information is disclosed on the firm’s website.
Problems with Linked Bank Account
Several Acorns users have reported trouble removing a checking account from their Acorns profile, or that the monthly Acorns charge caused their linked bank account to fall below zero; this then triggered overdraft fees, which Acorns would not cover.
Mediocre Customer Service
Acorns customers have criticized the level of support they received when attempting to fix different issues. For instance, one user said they asked Acorns to close their account, but later found that monthly fees were still being deducted afterward.
Other users have pointed out that there is no customer service phone number listed on the Acorns website or on the debit card. We checked the site as well, and confirmed that no phone number is provided.
Acorns does provide a Question & Answer section on its website, where many common questions are addressed by the company. Even so, the brokerage clearly offers very limited ways to get in touch with a real support representative.
Some customers have reported sending emails to customer support and never receiving a reply. One person also mentioned that fraud reports had to be submitted through an email form, even though such matters should be handled quickly.
Account Performance
A few customers have complained that their account values declined even while the broader market was rising. How is that possible? Acorns offers six ETFs (an S&P 500 fund, a REIT fund, a bond fund, a small-cap fund, a Treasury bond fund, and an international fund), along with a monthly account charge. Depending on how a portfolio is allocated, losses can still occur.
Better Business Bureau Profile
Acorns’ page on the Better Business Bureau website shows a large number of customer complaints. Some of these were settled by Acorns, while others received responses from the company.
The BBB reports a total of 76 complaints filed against Acorns, with 2 cases left unresolved. Based on this history, the BBB assigns Acorns an F rating, which is clearly a poor score.
Updated on 2/7/2026.
Chad Morris is a financial writer with more than 20 years experience
as both an English teacher and an avid trader. When he isn’t writing
expert content for Brokerage-Review.com, Chad can usually be found
managing his portfolio or building a new home computer.
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