How to Close Your Stash Account: Takeaways
• Brokerage and robo accounts on the Stash platform can be closed using one of multiple methods.
• The cancellation of a Stash subscription is another step that may need to be taken in some cases.
• Closing an account at Stash may carry a fee in some situations.
Before running off and forgetting about your Stash account or subscription, you may need to terminate both. Here’s exactly how to do that:
Close Your Stash Account by Liquidation
A financial account of nearly any type at Stash—automated or brokerage, taxable or tax-sheltered, cash or securities—can usually be wound down by selling all positions if needed, withdrawing all funds, and then completing any remaining closure steps that apply. Obviously, there is no need to sell anything in a bank account. The final withdrawal step is still required for a cash account, though.
For a brokerage account of any tax treatment, you’ll need to log into the website or mobile app and
liquidate all positions. Once this task is completed, and all trades have settled, it’s time to
withdraw the available cash balance. To do this on the website, use the Transfer button in the main menu at the top and follow the on-screen prompts. Be sure to select the correct Stash account in case you have more than one. If you need to link an external bank account, you can do so at this point.
A bank account with Stash can be drained in the same way. To wind down a robo account (Smart Portfolio), simply go to the Transfer button and request a transfer of money out of Stash. The automated system will sell ETFs to cover the withdrawal request, and the cash balance will be moved out automatically. You do need to turn off auto invest before doing this if you have recurring investments established on the account.
A word of caution is in order here: any time you sell securities or withdraw cash from an investment account, there could be tax consequences. It depends on the tax structure of the account. Be sure to make an appointment with a Certified Public Accountant before taking either step.
Once the target account has been completely emptied, there may be no more action needed on the Stash side for that specific account. If you still need help with a remaining closure step or account issue, you can contact Stash at 800-205-5164 during the weekday. Alternatively, you can shoot an e-mail to the company at support@stash.com.
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How to Cancel Stash Subscription
Getting rid of an account at Stash doesn’t cancel the required subscription. After you have terminated an account, you also need to shut down this subscription if you no longer plan to use Stash. You can keep the subscription if you have other accounts that you plan to use. Otherwise, you need to terminate the subscription to avoid the monthly charge. If you have a Stash Retirement account, that account must be closed before the Stash plan itself is canceled.
To end the subscription, go into the settings or subscription area on the website by clicking on the person icon in the upper-right corner of the site. A vertical menu will appear on the left-hand side of the screen. Here, there is a link to manage the plan. Click on this and scroll down. At the bottom, there is a button to cancel the monthly plan. Click on this link and follow the on-screen prompts.
Other Stash Closeout Methods
If you don’t want to withdraw cash or sell positions for tax reasons, there are two other ways a Stash account can be closed.
Internal Transfer:
If you have a second investing account at Stash, you can transfer the account you want to close into the second account and close the outgoing account. This is called account consolidation. To perform this type of transfer, both accounts will need to be the same type (such as IRA or custodial account). Contact Stash at the number noted above to request an internal transfer.
External Transfer:
An investment account can also be transferred to an outside firm. An automated or brokerage account can be transferred into a brokerage or advisory account, generally speaking. When this process is completed, the account at Stash will automatically be closed, and all full shares plus cash will show up in the new account. Fractional shares will be sold and sent over as cash.
Stash Account Closing Fees
Stash charges a $100 outgoing transfer fee to move a securities account to an outside firm. Charles Schwab will
reimburse this transfer fee
if your transfer is at least $10,000.
Updated on 3/25/2026.
Chad Morris is a financial writer with more than 20 years experience
as both an English teacher and an avid trader. When he isn’t writing
expert content for Brokerage-Review.com, Chad can usually be found
managing his portfolio or building a new home computer.
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