How to Close Your Stash Account: Takeaways
• Brokerage and robo accounts on the Stash platform can be closed using one of multiple methods.
• Canceling a Stash subscription is another step that may need to be taken in some cases.
• Closing an account at Stash may carry a fee in some situations.
Before running off and forgetting about your Stash account or subscription, you may need to terminate both. Here’s how to do exactly that:
Close Your Stash Account by Liquidation
An investment account at Stash can be closed by requesting a full account closure. You do not have to manually sell all investments before requesting closure because Stash can sell the investments as part of the closing process. Remaining proceeds are generally sent to your linked external bank account. Retirement and custodial accounts may have additional requirements.
For a taxable brokerage account, you can also log into the website or mobile app and
liquidate all positions yourself. Once this task is accomplished, and all trades have settled, it’s time to
withdraw the available cash balance. To do this on the website, click on the Transfer button in the main menu at the top and follow the on-screen prompts. Be sure to select the correct Stash account in case you have more than one. If you need to link an external bank account, you can do so at this point.
A Stash Banking account can be drained by transferring the remaining funds to an external account or another eligible Stash account. If the balance is zero and you simply no longer want to use the Banking account, no additional action is required. To fully close the Banking account, contact Stash Support. To withdraw from a robo account (Smart Portfolio), go to the Transfer option and request a transfer of money out of Stash. The automated system will sell investments to cover the withdrawal request, and the cash balance will be moved out automatically. You should turn off Auto-Stash before doing this if you have recurring investments established on the account.
A word of caution is in order here: selling securities or withdrawing money from an investment account can have tax consequences, depending on the tax structure of the account. Consider consulting a qualified tax professional before taking either step if you are unsure of the tax implications.
Once the target account is ready to be closed, you can contact Stash at 800-205-5164 during the weekday. Alternatively, you can send an e-mail to the company at support@stash.com.
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How to Cancel Stash Subscription
Getting rid of an individual account at Stash doesn’t necessarily cancel the Stash subscription. If you no longer plan to use Stash, you can cancel your Stash plan through the app or the Stash website. You can keep the subscription if you have other accounts that you plan to use. Otherwise, you should terminate the subscription to avoid additional subscription charges.
To end the subscription, go into the settings menu on the website by clicking on the person icon in the upper-right corner of the site. A vertical menu will appear on the left-hand side of the screen. Here, there is a link to manage the plan. Click on this and scroll down. At the bottom, there is a button to cancel the monthly plan. Click on this link and follow the on-screen prompts.
Other Stash Closeout Methods
If you don’t want to withdraw cash or sell positions for tax reasons, there are two other ways a Stash account can be closed.
Internal Transfer:
If you have a second investing account at Stash, you can transfer the account you want to close into the second account and close the outgoing account. This is called account consolidation. To perform this type of transfer, both accounts will need to be the same type (such as IRA or custodial account). Contact Stash at the number noted above to request an internal transfer.
External Transfer:
An investment account can also be transferred to an outside firm. Eligible investments can be transferred to another brokerage through the ACATS system without first selling all whole shares. The receiving brokerage initiates the transfer. Fractional shares cannot be transferred in kind and are sold, with the proceeds transferred as cash. A full transfer moves all eligible assets out of the Stash account.
Stash Account Closing Fees
Stash charges a $100 outgoing ACAT transfer fee per account to move a securities account to an outside firm. Stash also charges $1 per month if an account in the closure process still has a positive balance after six months. Charles Schwab will
reimburse this transfer fee
if your transfer is at least $10,000.
Updated on 8/21/2026.
Chad Morris has been analyzing investment firms for Brokerage-Review.com since 2015. Backed by FINRA Series 65, 66, and SIE credentials, his work reflects a deep knowledge of the retail brokerage industry and digital trading tools.
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